Customer Reviews

See Why over 35,000 Homeowners Are Saying, “I Love My Windows”

With over two decades of experience in the exterior remodeling industry, Universal Windows Direct has established itself as a top choice for homeowners looking to elevate the aesthetics and functionality of their homes. Our commitment to delivering high-quality products coupled with unparalleled customer service has allowed us to maintain an industry-leading customer satisfaction rating. Our customer testimonials speak for themselves. See what they have to say about us.

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Customer Reviews

Since 2002, Universal Windows Direct has maintained a reputation for providing white-glove service along with the best value available on custom exterior remodeling services. See what our customers have to say.

“Very professional and efficient. They replaced 10 windows and a sliding door in our home in about six hours. We’re very happy with the product.”

Cody L. / Pittsburgh, PA

“I am very pleased with the service and the quality of my replacement windows. They look great. They look so great I decided to paint the laundry room and declutter it! ”

Danielle L. / Chicago, IL

“Very professional and efficient. They replaced 10 windows and a sliding door in our home in about six hours. We’re very happy with the product.”

Cody L. / Pittsburgh, PA

“I am very pleased with the service and the quality of my replacement windows. They look great. They look so great I decided to paint the laundry room and declutter it!”

Danielle L. / Chicago, IL

“Installer showed up on time and called prior to arrival. He quickly and accurately installed the window plus cleaned up afterwards. I will definitely recommend Universal Windows Direct.”

Albert B. / Bedford Heights, OH

“Installer showed up on time and called prior to arrival. He quickly and accurately installed the window plus cleaned up afterwards. I will definitely recommend Universal Windows Direct.”

Albert B. / Bedford Heights, OH