Customer Reviews

Since 2002, Universal Windows Direct has maintained a reputation for providing white-glove service along with the best value available on custom exterior remodeling services. See what our customers have to say.

“Very professional and efficient. They replaced 10 windows and a sliding door in our home in about six hours. We’re very happy with the product.”

Cody L. / Pittsburgh, PA

“Very professional and efficient. They replaced 10 windows and a sliding door in our home in about six hours. We’re very happy with the product.”

Cody L. / Pittsburgh, PA

“Installer showed up on time and called prior to arrival. He quickly and accurately installed the window plus cleaned up afterwards. I will definitely recommend Universal Windows Direct.”

Albert B. / Bedford Heights, OH

“Installer showed up on time and called prior to arrival. He quickly and accurately installed the window plus cleaned up afterwards. I will definitely recommend Universal Windows Direct.”

Albert B. / Bedford Heights, OH

“I am very pleased with the service and the quality of my replacement windows. They look great. They look so great I decided to paint the laundry room and declutter it! ”

Danielle L. / Chicago, IL

“I am very pleased with the service and the quality of my replacement windows. They look great. They look so great I decided to paint the laundry room and declutter it!”

Danielle L. / Chicago, IL