Customer Reviews

Since 2002, Universal Windows Direct has maintained a reputation for providing white-glove service along with the best value available on custom exterior remodeling services. See what our customers have to say.

“Installer showed up on time and called prior to arrival. He quickly and accurately installed the window plus cleaned up afterwards. I will definitely recommend Universal Windows Direct.”

Albert B. / Bedford Heights, OH

“Very professional and efficient. They replaced 10 windows and a sliding door in our home in about six hours. We’re very happy with the product.”

Cody L. / Pittsburgh, PA

“Very professional and efficient. They replaced 10 windows and a sliding door in our home in about six hours. We’re very happy with the product.”

Cody L. / Pittsburgh, PA

“I am very pleased with the service and the quality of my replacement windows. They look great. They look so great I decided to paint the laundry room and declutter it! ”

Danielle L. / Chicago, IL

“Installer showed up on time and called prior to arrival. He quickly and accurately installed the window plus cleaned up afterwards. I will definitely recommend Universal Windows Direct.”

Albert B. / Bedford Heights, OH

“I am very pleased with the service and the quality of my replacement windows. They look great. They look so great I decided to paint the laundry room and declutter it!”

Danielle L. / Chicago, IL